An answering team for bakeries & cafés
A bakery's phone rings when the oven is loud and when the shop is closed. Kacy answers it, tells callers your hours, what is on today's board, and whether you take orders over the phone, and takes a message or books a pickup time when you cannot talk.
What changes for bakeries & cafés
Answer calls during the morning and lunch rush
Give hours, prices, and order details from your file of answers
Take an order or a message when the line is full
Never lose an after-hours call to voicemail silence
See every call summarized in your dashboard
How it works
Connect
Put Kacy on your phone number, or as a chat box on your website. Your customers call and visit the same places they always have.
Teach
Give Kacy your hours, your services, and the questions your customers ask most. It answers from your file, and it never invents an answer.
Go live
Kacy answers around the clock. You read a summary of every call, and Kacy hands you the ones that need a person.