An answering team for healthcare & clinics
Clinics lose patients to unanswered phones. Kacy answers your line, confirms your hours, explains what walk-ins you take, and books or requests an appointment. It knows when to hand a call to a person, so urgent calls still reach you.
What changes for healthcare & clinics
Answer calls when the front desk is with a patient
Book and confirm appointment times
Tell callers your hours and walk-in policy
Take a message for the right person on your team
Keep every call's summary in one place
How it works
Connect
Put Kacy on your phone number, or as a chat box on your website. Your customers call and visit the same places they always have.
Teach
Give Kacy your hours, your services, and the questions your customers ask most. It answers from your file, and it never invents an answer.
Go live
Kacy answers around the clock. You read a summary of every call, and Kacy hands you the ones that need a person.