An answering team for hospitality & restaurants
A restaurant's phone rings hardest at exactly the wrong time. Kacy answers, tells callers the hours, the dress code, and whether you take reservations, and books a table or takes down a name for the waitlist. The floor staff stays on the floor.
What changes for hospitality & restaurants
Answer calls during the dinner rush
Give hours, reservations policy, and menu questions
Take a reservation or add a name to the list
Handle after-hours and private-event enquiries
See a summary of each call the next morning
How it works
Connect
Put Kacy on your phone number, or as a chat box on your website. Your customers call and visit the same places they always have.
Teach
Give Kacy your hours, your services, and the questions your customers ask most. It answers from your file, and it never invents an answer.
Go live
Kacy answers around the clock. You read a summary of every call, and Kacy hands you the ones that need a person.