An answering team for law firms
New clients call the moment something goes wrong. Kacy answers your line at all hours, tells callers what kind of cases you handle, records their contact details and the nature of the matter, and lets you decide which calls come straight through to you.
What changes for law firms
Answer new-matter calls after hours and at trial
Record the caller's details and their matter
Tell callers your practice areas from your file
Route urgent calls straight to a person
Read a summary of every enquiry, not a voicemail
How it works
Connect
Put Kacy on your phone number, or as a chat box on your website. Your customers call and visit the same places they always have.
Teach
Give Kacy your hours, your services, and the questions your customers ask most. It answers from your file, and it never invents an answer.
Go live
Kacy answers around the clock. You read a summary of every call, and Kacy hands you the ones that need a person.