All carriers
Send missed AT&T calls to your agent
AT&T doesn't publish forwarding codes for its mobile plans. Its network accepts the standard codes below, one for each reason a call is missed.
Agents can't take phone calls yet. These steps are for when your agent has a phone number, and they work with any number you want missed calls sent to.
In the codes below, NUMBER is your agent's ten-digit phone number. Type each code on your phone's keypad and press call.
Turn it on
When you don't answer
**61*NUMBER#
Dial the code with the agent's ten-digit number and press call. For example, **61*7035550142#.
When your phone is off or has no signal
**62*NUMBER#
When you're on another call
**67*NUMBER#
Turn it off
Turn off all three at once
##004#
Or turn off one at a time
##61# ##62# ##67#
Good to know
- If AT&T rejects a code, call 611 from your phone and ask them to set conditional call forwarding to the agent's number.
